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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Matthew N.'s profile image
Matthew N. 
on Birdeye

4 years ago

Great communication considering the situation (Covid 19) 

STEPHEN M.'s profile image
STEPHEN M. 
on Birdeye

4 years ago

The only expectation that wasn't met was trying to close by the end of March. But that was mainly due to the COVID 19 situation. Other than that, the whole process was very smooth. Sharon and her Team provided feedback throughout the entire process and my Wife and I wanted to thank them for a great job. Thank you all. 

BRUCE K.'s profile image
BRUCE K. 
on Birdeye

4 years ago

Quick, accurate outstanding service from beginning to end 

Jordan C.'s profile image
Jordan C. 
on Birdeye

4 years ago

Thanks for the great customer service!  

CARLOS M.'s profile image
CARLOS M. 
on Birdeye

4 years ago

No one would return my phone call 

JOHNNIE D.'s profile image
JOHNNIE D. 
on Birdeye

4 years ago

Very easy, comfortable and satisfying experience. Everyone I worked with were great. Very easy process. Thank you. 

Terry H.'s profile image
Terry H. 
on Birdeye

4 years ago

I requested from the very beginning not to deal with Marcus as Marcus would not listen to me and call me when I said I would be available to talk on the phone would not return messages or emails and when he did contact me all he did was repeat the information that I already had found out from Brian. I made it very clear with the others I spoke with that I did not want to deal with Marcus at all 

BRADY M.'s profile image
BRADY M. 
on Birdeye

4 years ago

Great refinance with a VA loan. The service was fast, promptly handled, and everything closed earlier than excepted. Thank you PennyMac! 

MICHAEL B.'s profile image
MICHAEL B. 
on Birdeye

4 years ago

I recently did a streamlined VA refi with PennyMac and was very satisfied with everyone I dealt with, from inquiring about the process, getting updates, providing thorough explanations, and closing even during this COVID crisis that was conducting in a safe manner. Their closing costs estimates were within a couple hundred dollars of their initial estimate. Would highly recommend their services again, as well as their closing agency Service Link. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.