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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Felix M.'s profile image
Felix M. 
on Birdeye

4 years ago

Given the current virus and it’s impact on all of us it was nice to have something run as nicely as it did. Placing myself in the best possible position in this economy was my goal, thanks Pennymac for being the partner I needed! Felix Medina 

DON B.'s profile image
DON B. 
on Birdeye

4 years ago

to much duplicate paperwork and should only have to sign your name not other requested info added to signature. Notary kept asking to re sign because signature was not exactly on line or letter was below line. Have never in all my years have seen such non sense in signing Documents. 

Florence C.'s profile image
Florence C. 
on Birdeye

4 years ago

The whole process was fast and stress free for me. Everyone that assisted me in this loan process was terrific!! Thanks 

JERRY BLATON J.'s profile image
JERRY BLATON J. 
on Birdeye

4 years ago

Super quick and painless closing! Thanks PennyMac and team! 

Brandy M.'s profile image
Brandy M. 
on Birdeye

4 years ago

Thanks penny Mac team. 

JAMES S.'s profile image
JAMES S. 
on Birdeye

4 years ago

Everything that was needed was clearly communicated. I was regularly updated via email as to the status of the application and anything that was needed from my end 

HAMID O.'s profile image
HAMID O. 
on Birdeye

4 years ago

Both Jeff Smith and Ari'ele Smith are rock stars in this field. You guys should be proud to have such great people in your team. 

RONNIE P.'s profile image
RONNIE P. 
on Birdeye

4 years ago

I am a 25yr Marine Corp Veteran....We say we can not use the word perfect when it comes to working with humans, but I can in the sense of knowledgeable, professional, helpful, and loveable. My M.A.C. team form the beginning to the end were awesome and that's why I decided to refinance with PennyMac. The company as a whole can not be described in the article. If we ran into any issues it was resolved before I could blink. Tomeka was like a mom taking care of everything. You rock Team M.A.C. 

Kelly B.'s profile image
Kelly B. 
on Birdeye

4 years ago

Gwendolyn was very hands off. She called once and left a voicemail and everything else was via email. She did not answer questions the first time asked and then gave inaccurate/false information ( said we should indicate to the person closing our loan that we wanted biweekly payments) prior to the closing. She also failed to respond to our insurance agent so information wasn’t available at the closing. I sent her an email to this affect to which she did not respond. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.