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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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It was stupid easy. Too easy . . .
Great stuff as always
Miranda was helpful throughout the entire process. I never wanted for anything or left with an open question. Thank you!!!
I would highly recommend penny Mac the whole process was very quick and easy
From the start every time I called I got a different person then had to explain myself over and over. Also not enough money was sent to close the loan. Leaving my wife,daughter ,2 dogs,and myself homeless for a night with nowhere to go. Nothing was done by penny mac to make up for this huge error.. I will NEVER do business with you again. Any questions call me at 5412823534. I don't have enough time to keep writing how disappointed I am over this process..
The process was smooth and I'm happy with the end result but on several occasions I emailed Jason asking a question and never received a follow up. The lack of communication is frustrating. If it's because things are crazy on your end right now in terms of volume, I understand that, but tell me "hey, got your message, I'll get back to you soon" instead of not responding at all.
Agent was very enjoyable to speak to & seemed to understand my concerns without having to explain more than once.
They worked with us during the stay at home order. We had a front porch closing, and all went as well as it could have considering the circumstances. Good work!
Sure. I didn't like the fact that my closing costs went from "free" to $5,000 or so. Point is I feel like a bait and switch was pulled on us and as an existing and on time with payments loyal customer You could have at least gave us a new customer credit. Yes, we did ask for it to no avail. We were so far in the loan process and with these times and more looming we decided to go ahead with the loan rather than starting over with the local credit union. We even sent the credit unions advertised
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.