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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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All the people we actually spoke with were very nice and worked with us to make sure we were all on the same page. There were a couple of hiccups, but Sharon kept in touch with us to help us through.
Sharon and the Pennymac team were great. From the person I forst spoke to, all the way to closing, the Pennymac team had my application wired tight. Sharon was the best. She was professional and knowledgeable. She made me feel as if I were her only customer, though I know better. The overall experience was very satisfying and quik. My thanks and appreciation to Sharon and the Pennymac team.
Just did a botch job.... Your customer service was very poor and your loan officer did a poor and communication between the loan officer and customer was very poor service. There was mass confusion about the closing..I believe that either you didn't have sufficient help or you just didn't care...
Jesse was amazing with me! If I called, he called me right back. He explained everything great. Very happy with my experience.
Very thorough and professional. Thanks!
Everything was fast and easy. All the people i had to deal with where pleasant, great, and easy to work with. Couldn't be happier with entire process.
Everything went very smoothly and done accurately.
Clear, friendly communications by professionals who were there for me. They were all patient with my not understanding some things, showing me other ways of getting it. All helpful in a process not routine to the average layman. Thank you !
I was given the rate matched from other lenders!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.