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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Great communication
I feel that with my credit score my interest rate should have been lower and the closing cost was way too much.
Ease of getting from approval to closeing. Insurance seams to be problematic, I had a different insurance agent (I’ve been working with for over 20 years) and I can’t get them on the loan.
We have been dealing with Pennymac for 4 years, they are an outstanding company.
I kinda mixed things up a bit. The fed interest rate was falling so I was trying to get the lowest rate I could, and the staff handled it most favorably. The ONLY problem I had was the inability to get to my loan processor for updated information - PennyMac must be extremely busy, so I understand the delays on your end. WIth the processor juggling with all the calls that I'm sure you were handling I felt PennyMac did the utmost that they could provide. People at PennyMac are GREAT!!!!!
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Everyone I dealt with was very prompt + helpful. It was much easier than I expected.
The entire loan process was completed in a timely manner without any problems. Ms. Gwendolyn Wheaton, Mr. Carl Thomas and the entire team was very professional, knowledgeable and extremely helpful. I definitely will be recommending PennyMac to all my friends, family and all my co-workers. Thank you for the great experience. With Gratitude, Anthony N.
Easy and accurate. Due to covid-19 the papers that we signed were done on our own because she could not come in house. So none of those were explained. We just went thru them and signed them. Everything else was good.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.