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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Adapted to changes during covid 19 and closed my refinance in a timely manner.
good
Less people to deal with. Should only have to deal with one or two people at the most. Too many indians involved. Need one person to give proper answers to customers. Should not have to wait for answers to questions. I hope this helps.
Sharon was awesome to work with, she answered all my questions in a timely manner.
The process long from before Christmas to end of march
Very pleasant people, polite.
This process took a little longer than I expected. But that was not a great issue. They stayed in communication and we were able to get it all done. It seems some departments take a lot more time than others and don’t keep everyone in the loop. But it was not any big deal to me. Overall the process was very easy. The people I dealt with all along the way were very easy to deal with and very helpful.
A mortgage broker (Reid Wright) that conducted his business with honesty.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.