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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process took way longer than originally stated. I had to provide the same documents several times. It was not communicated to me when something additional was needed until I reached out and asked. I got passed on to different people multiple times throughout the process.
Friendly people willing to answer questions more than once. However, working with more than one person during the process was a bit of a problem.
Quick and easy process
Great customer service! Timely!
You already had my information, so it was easier for me.
The PennyMac team was helpful and the process fast and easy.
I believe some of the confusion and delays were caused by the Covid-19 virus shutdown so it will not influence the way we feel about PennyMac. In normal times I'm sure this would have been a much better experience.
went smoothly and good time frame
Great job, thank you.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.