PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
Select a rating
Alvin C.'s profile image
Alvin C. 
on Birdeye

4 years ago

I feel that with my credit score my interest rate should have been lower and the closing cost was way too much. 

MALCOLM R.'s profile image
MALCOLM R. 
on Birdeye

4 years ago

good 

Jonathan W.'s profile image
Jonathan W. 
on Birdeye

4 years ago

The whole process worked well. Great staff!!! 

JESSEY L.'s profile image
JESSEY L. 
on Birdeye

4 years ago

We have been dealing with Pennymac for 4 years, they are an outstanding company. 

WAYNE B.'s profile image
WAYNE B. 
on Birdeye

4 years ago

I kinda mixed things up a bit. The fed interest rate was falling so I was trying to get the lowest rate I could, and the staff handled it most favorably. The ONLY problem I had was the inability to get to my loan processor for updated information - PennyMac must be extremely busy, so I understand the delays on your end. WIth the processor juggling with all the calls that I'm sure you were handling I felt PennyMac did the utmost that they could provide. People at PennyMac are GREAT!!!!! 

Richard Miller I.'s profile image
Richard Miller I. 
on Birdeye

4 years ago

Eric Busalacchi, my initial loan officer, and Sharon Sidhu were enjoyable to talk to and work with. 

AMY P.'s profile image
AMY P. 
on Birdeye

4 years ago

Jason was extremely helpful and was always able to clear up any confusion that arose from other individuals in the process and what they were requesting. He always was prompt on responding and able to explain things clearly. Thank you Jason! 

STEPHANIE K.'s profile image
STEPHANIE K. 
on Birdeye

4 years ago

The whole experience from start to finish was very simple. Really glad you guys reached out to me. Thanks for that and for making the process so stress free. 

KARL B.'s profile image
KARL B. 
on Birdeye

4 years ago

Excellent communications,😊 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.