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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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ANDRES C.'s profile image
ANDRES C. 
4 years ago

Amazingly fast service and process all together. 

Victor R.'s profile image
Victor R. 
4 years ago

Easy 

Carl G.'s profile image
Carl G. 
4 years ago

Professionalism, knowledgeable and accuracy of asked questions. 

DAVID P.'s profile image
DAVID P. 
4 years ago

PennyMac should hire hire professional Loan Processors not just Call Center Operators or get out of the Loan Origination business.  

Matthew M.'s profile image
Matthew M. 
4 years ago

It was quick and simple. 

James B.'s profile image
James B. 
4 years ago

We were told that certain pay offs would not be affected..but in the loan and AFTER it closed we got notice from our Bank that a line of credit was closed by PennyMac. When we reached out to our Loan Officer, he stated "This closure is not PennyMac doing, your bank did this. It is NOT our requirement to close an account without notifying you beforehand" We went to the Bank and found the closed note was a request from PennyMac. We were LIED to!! 

Steven C.'s profile image
Steven C. 
4 years ago

Whole process went very smoothly 

PATRICK M.'s profile image
PATRICK M. 
4 years ago

The process was quick easy . The mac team was very pleasant and helpful during entire process Thnk you 

Robert K.'s profile image
Robert K. 
4 years ago

Answers were clearly defined & understood. Process was simple and explained fully at each step. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.