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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Basically it took longer than expected to close. Some calls were not returned within a timely manner. We kept getting told we are working on it, we got over loaded with refi’s (even though we started the process before the rates were lowered) Besides that hiccup, everything else was great.
The process went smoothly and on time.
Efficient and professional!
the process was quick amd painless
Everything was clear from start to finish
I did not receive follow-up on issues that I needed addressed. Sometimes it would take over a week to get any feedback and then I would have to call PennyMac for the updates to what I needed to know.
Timely, ongoing and accurate communication.
Great experience. This process was efficient. Personnel were professional, courteous. A pleasure to work with.
Good communication, closing was on time and done well especially in this time period of extra caution with the COVID-19 situation.
PENNYMAC has a 4.4 star rating with 6,782 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.