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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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DAVID P.'s profile image
DAVID P. 
4 years ago

Basically it took longer than expected to close. Some calls were not returned within a timely manner. We kept getting told we are working on it, we got over loaded with refi’s (even though we started the process before the rates were lowered) Besides that hiccup, everything else was great. 

ARTHUR J.'s profile image
ARTHUR J. 
4 years ago

The process went smoothly and on time. 

Dawn B.'s profile image
Dawn B. 
4 years ago

Efficient and professional! 

Debra A.'s profile image
Debra A. 
4 years ago

the process was quick amd painless 

ANNE M.'s profile image
ANNE M. 
4 years ago

Everything was clear from start to finish 

DARLENE G.'s profile image
DARLENE G. 
4 years ago

I did not receive follow-up on issues that I needed addressed. Sometimes it would take over a week to get any feedback and then I would have to call PennyMac for the updates to what I needed to know. 

Jeffery G.'s profile image
Jeffery G. 
4 years ago

Timely, ongoing and accurate communication. 

Charles P.'s profile image
Charles P. 
4 years ago

Great experience. This process was efficient. Personnel were professional, courteous. A pleasure to work with. 

CHRISTOPHER R.'s profile image
CHRISTOPHER R. 
4 years ago

Good communication, closing was on time and done well especially in this time period of extra caution with the COVID-19 situation. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.