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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was very timely.
The communication
The entire process was very easy. I had a few questions, but they were answered very quickly. The whole process was very smooth.
There was little communication unless I called with questions. Same documents requested several times. I was only able to talk with Gwendolyn once. All other times was someone else and they were of little help. We were never told we needed a witness at closing so had to scramble to get one. The only pleasant part of this whole process was we were told to have something like $500 at closing. Instead we told we had something like $1000 coming back to us.
Penny Mac messed up my closing 5 times. Get better.
Everything went smoothly.
Ms. Thompson, was very professional and courteous and any concerns or issues I had she resolved it with a smile. Again, thank you for your excellent service. Rudy Bernardy
Aida and the team she worked for made the whole process smooth and she kept us well informed. I would recommend it for anyone needing or wanting to re-finance.
Other then the miscommunication about me being on another title it was great
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.