This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Responsive personnel that addressed me questions in detail. Document request interface very unclear. Website kept saying there were documents that were required that weren't, said that there were documents to review that had been, documents not submitted that had. Fortunately staff were able to tell me to dismiss these inconsistencies but was definitely suboptimal and added stress.
Great company! So fast, IRLL, done in less than 14 days. Thank you!
Thanks!
Courtesy and promptness of all Penny Mac team. I felt I was not rushed into decisions and all my questions were answered, even some questions that had to be explained a second time. Great experience and easy process. Thank you all ! Linda
Awesome
The people I dealt with where all the very best. I'm not good at computers, but they talked me through it and were very patient. Thank you
Thanks
There were delays and trouble for PennyMac getting my credit report. The communication was a little thin during that stretch. I ended up asking about the status and still ended up waiting several days for a response.
Clear info and guidance
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.