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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Responsive personnel that addressed me questions in detail. Document request interface very unclear. Website kept saying there were documents that were required that weren't, said that there were documents to review that had been, documents not submitted that had. Fortunately staff were able to tell me to dismiss these inconsistencies but was definitely suboptimal and added stress.
Great company! So fast, IRLL, done in less than 14 days. Thank you!
Thanks!
Courtesy and promptness of all Penny Mac team. I felt I was not rushed into decisions and all my questions were answered, even some questions that had to be explained a second time. Great experience and easy process. Thank you all ! Linda
Awesome
The people I dealt with where all the very best. I'm not good at computers, but they talked me through it and were very patient. Thank you
Thanks
There were delays and trouble for PennyMac getting my credit report. The communication was a little thin during that stretch. I ended up asking about the status and still ended up waiting several days for a response.
Clear info and guidance
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.