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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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Jarryd G.'s profile image
Jarryd G. 
4 years ago

Kristen was great and very helpful through the whole process. She answered emails and questions promptly and she was very friendly and had great customer service. 

MEGAN W.'s profile image
MEGAN W. 
4 years ago

Robert was so kind, compassionate & communicated well! Also the staff was on point when I would call. Had a few hiccups but all worked out in the right timing! Thank you so much for all you do & sending you all peace, positive vibes, & love to you & the world! Thank you!! Have a blessed day! 

MARTIN R.'s profile image
MARTIN R. 
4 years ago

The account Representative never returned phone calls 

TODD A.'s profile image
TODD A. 
4 years ago

The only snag was the failure to notify us on day of closing change. 

Lewis M.'s profile image
Lewis M. 
4 years ago

Easy communication. 

PAULA R.'s profile image
PAULA R. 
4 years ago

Communication with the team members helped to clarify the process and all proceeded quickly and to our satisfaction. 

JOHN Feroah S.'s profile image
JOHN Feroah S. 
4 years ago

None 

TARA PARSON G.'s profile image
TARA PARSON G. 
4 years ago

I appreciated the information about how to refinance my VA loan and save some money. I especially liked the explanation of how the loan would be refinanced and i told several of military buddies about the opportunity and benefits. My closing date was scheduled timely and the actual event was professional and concise, in the comfort of my home. Pennymac representatives did a great job keeping me informed via email and phone calls, providing information about the refi process. Great experience. 

MICHELLE L.'s profile image
MICHELLE L. 
4 years ago

People worked very hard to help me get the best rate, and the process was easy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.