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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Kristen was great and very helpful through the whole process. She answered emails and questions promptly and she was very friendly and had great customer service.
Robert was so kind, compassionate & communicated well! Also the staff was on point when I would call. Had a few hiccups but all worked out in the right timing! Thank you so much for all you do & sending you all peace, positive vibes, & love to you & the world! Thank you!! Have a blessed day!
The account Representative never returned phone calls
The only snag was the failure to notify us on day of closing change.
Easy communication.
Communication with the team members helped to clarify the process and all proceeded quickly and to our satisfaction.
None
I appreciated the information about how to refinance my VA loan and save some money. I especially liked the explanation of how the loan would be refinanced and i told several of military buddies about the opportunity and benefits. My closing date was scheduled timely and the actual event was professional and concise, in the comfort of my home. Pennymac representatives did a great job keeping me informed via email and phone calls, providing information about the refi process. Great experience.
People worked very hard to help me get the best rate, and the process was easy.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.