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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsCommunication and honesty
Smooth and efficient refi
Issues with the portal
Everyone that assisted my process was very helpful and pleasant and professional.
Easy effortless and communication the whole way through. From day one the whole process was quick and well communicated. Either by email or phone call. Every person I spoke to was so happy.
It was very pleasant and smooth. Especially Gabriel Mann made things so smooth explained every steps and answering all my questions, plus he goes further more to benefit me. All in all my experience was excellent. I was customer for the last 3 years and will continue to be for the future too. Thank you Guys
Loan processers need to be accurate with the loan and requirements. My loan took 4xs longer, and when my processor, Alan Croasdale was wrong about the type of.loan and what the stipulations were, he then ignored emails and phone calls placed to him by me. Claudia did however provide excellent customer service.
Thank you so much for all the good help!
I like being able to use internet, and speak with real person. I also like to be updated on pre-qualification letters as needed. Step by step helped.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.