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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Stephen B.'s profile image
Stephen B. 
on Birdeye

2 years ago

Issues with the portal 

Arnita H.'s profile image
Arnita H. 
on Birdeye

2 years ago

Everyone that assisted my process was very helpful and pleasant and professional. 

Hector S.'s profile image
Hector S. 
on Birdeye

2 years ago

Easy effortless and communication the whole way through. From day one the whole process was quick and well communicated. Either by email or phone call. Every person I spoke to was so happy. 

NICODEMUS W.'s profile image
NICODEMUS W. 
on Birdeye

2 years ago

It was very pleasant and smooth. Especially Gabriel Mann made things so smooth explained every steps and answering all my questions, plus he goes further more to benefit me. All in all my experience was excellent. I was customer for the last 3 years and will continue to be for the future too. Thank you Guys 

DIEGO R.'s profile image
DIEGO R. 
on Birdeye

2 years ago

Clear explanation of loan and open fast communication through phone and email. Also great online customer support. 

Jason T.'s profile image
Jason T. 
on Birdeye

2 years ago

Really good at keeping us Very well informed 

Michael L Webb I.'s profile image
Michael L Webb I. 
on Birdeye

2 years ago

Easy process. 

Odalys G.'s profile image
Odalys G. 
on Birdeye

2 years ago

It was a smooth process from start to finish. Thanks to the PennyMac team for putting it all together in a timely and professional manner. 

Judy A.'s profile image
Judy A. 
on Birdeye

2 years ago

Loan processers need to be accurate with the loan and requirements. My loan took 4xs longer, and when my processor, Alan Croasdale was wrong about the type of.loan and what the stipulations were, he then ignored emails and phone calls placed to him by me. Claudia did however provide excellent customer service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.