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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very quick process and most of documents and next steps were clearly made out.
Nothing more to add. It was great.
My only complaint is with my initial loan person, Nick Bonifacio. He was great up until the appraisal came back, then he was very difficult to reach, not returning my email or voice messages. I had to call back to get a message sent to him and include his manager. Very frustrating since we had questions before the closing. I would rate him a 5.
Thanks for help
My loan officer left in the middle of the process. Communication lagged and the new officer that picked it up was busy and there was no connection. He did what he needed to do.
I was sold a quick, worry free, simple refi process without me having to do anything. The experience was nothing like that. PennyMac was constantly pestering me for 2 months to provide documentation that I could not get and should have been requested by PennyMAC on my behalf.
Everyone made it great
De'Loria was great!
The first person I worked with didn’t follow through. Edward was great.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,789 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.