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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Tyler D.'s profile image
Tyler D. 
on Birdeye

2 years ago

Very quick process and most of documents and next steps were clearly made out. 

Jaakko J.'s profile image
Jaakko J. 
on Birdeye

2 years ago

Nothing more to add. It was great. 

Gordon T.'s profile image
Gordon T. 
on Birdeye

2 years ago

My only complaint is with my initial loan person, Nick Bonifacio. He was great up until the appraisal came back, then he was very difficult to reach, not returning my email or voice messages. I had to call back to get a message sent to him and include his manager. Very frustrating since we had questions before the closing. I would rate him a 5. 

Adam L.'s profile image
Adam L. 
on Birdeye

2 years ago

Thanks for help 

ALICIA L.'s profile image
ALICIA L. 
on Birdeye

2 years ago

My loan officer left in the middle of the process. Communication lagged and the new officer that picked it up was busy and there was no connection. He did what he needed to do. 

Jay P.'s profile image
Jay P. 
on Birdeye

2 years ago

I was sold a quick, worry free, simple refi process without me having to do anything. The experience was nothing like that. PennyMac was constantly pestering me for 2 months to provide documentation that I could not get and should have been requested by PennyMAC on my behalf. 

Karren C.'s profile image
Karren C. 
on Birdeye

2 years ago

Everyone made it great 

Anju V.'s profile image
Anju V. 
on Birdeye

2 years ago

De'Loria was great! 

Lori W.'s profile image
Lori W. 
on Birdeye

2 years ago

The first person I worked with didn’t follow through. Edward was great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.