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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Kayla was really instrumental in putting the entire thing together and saving the situation at the last minute. I had special circumstances preventing me from signing the closing documents at the normal deadline. Kayla was instrumental in getting the deadline extended for me to meet my consideration.
PennyMac did a great job closing our cash out loan quickly. They worked with me to resolve issues when my documents would upload, their IT resolved the issue and submitted everything for me in just a few minutes.
Solid, reliable lender. Thanks
Zanetta was very knowledgeable and help me tremendously throughout this process.
Everything went really smooth.
Very quick process and most of documents and next steps were clearly made out.
Nothing more to add. It was great.
My only complaint is with my initial loan person, Nick Bonifacio. He was great up until the appraisal came back, then he was very difficult to reach, not returning my email or voice messages. I had to call back to get a message sent to him and include his manager. Very frustrating since we had questions before the closing. I would rate him a 5.
Great customer service.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.