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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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JERRY N.'s profile image
JERRY N. 
4 years ago

Penny Mac has a great team to work with. J.N. 

DAVID C.'s profile image
DAVID C. 
4 years ago

Having closing documents ready for closing instead of jumping through hoops to make it happen ~ 2hrs past the schedule time. Communicate within Pennymac with regards to the previous mortgage loan to calculate the refinanced IRRL escrow instead of jumping through hoops to correct the $9K diff from what is owed by this 100% P&T disabled Veteran, having to issue a post-dated closing disclosure. Having better communication between the M.A.C. team associate and the originating loan officer 

CYNTHIA G.'s profile image
CYNTHIA G. 
4 years ago

Very friendly and professional staff. Closed ahead of schedule. If I could give higher then 10 stars I would. HIGHLY recommend PennyMac!!!!!! 

Victor P.'s profile image
Victor P. 
4 years ago

Effective process from beginning to end. 

MICHAEL Z.'s profile image
MICHAEL Z. 
4 years ago

No snags/surprises; just as expected. 

Christopher K.'s profile image
Christopher K. 
4 years ago

What pleasure it was to work with a well organized team of professionals. I couldn’t of asked for better experience. 

LEON H.'s profile image
LEON H. 
4 years ago

The experience with PennyMac was very pleasing from the beginning to the closing all personal was very nice and helpful . Thanks 

PHILLIP FREEMAN J.'s profile image
PHILLIP FREEMAN J. 
4 years ago

Quick and simple refi. Very pleased with the fact that Penny Mac called me to let me know I could lower my rates. Best service I have ever had from mortgage lender. Thank you for all your help. 

ALBERT K.'s profile image
ALBERT K. 
4 years ago

We were very suprised with the whole process. The whole team was very effecient, accurate, and professional. Very pleased that we closed three weeks earlier than expected. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.