PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
Select a rating
Edward G.'s profile image
Edward G. 
4 years ago

We were contacted by another lender to lower our rate. It was a good deal so we decided to do it. A day later we receive a call from PennyMac, our current lender, asking if they could match the offer and keep us. I was like YES! Most companies sell you off to other mortgage companies. We were sold off three times before getting picked up by PennyMac. They’ve treated us well and asked to keep us. So we are happy to stay with them. Great communication and fair deals. 

NICHOLAS J.'s profile image
NICHOLAS J. 
4 years ago

Better communication. Whenever i had a question the loan officer was not available, and the person on the phone was unable to answer my questions. The information told to us initial was different than what happened at closing. 

CARDELL P.'s profile image
CARDELL P. 
4 years ago

Everything when way better than expected. 

JOSE Rivas P.'s profile image
JOSE Rivas P. 
4 years ago

It was the best experience working with my loan officer Joshua cause he would always answer my email and calls every time I request any dots I had. 

Bethlehem Z.'s profile image
Bethlehem Z. 
4 years ago

My loan processor Jason was great. He communicated with me clearly and I received a professional service. They offered what they have promised. 

Robert H.'s profile image
Robert H. 
4 years ago

I was treated with dignity and respect through out the process. We got the job done. thanks 

RUBEN G.'s profile image
RUBEN G. 
4 years ago

The process was very easy for a couple who work day jobs. We loved that things or questions could be discussed or addressed via email, and that forms could be submitted electronically. We never felt out of the loop. 

JAMES L.'s profile image
JAMES L. 
4 years ago

Everyone involved did a great job thank you for helping us 

Ishma H.'s profile image
Ishma H. 
4 years ago

Follow up 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.