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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
We were contacted by another lender to lower our rate. It was a good deal so we decided to do it. A day later we receive a call from PennyMac, our current lender, asking if they could match the offer and keep us. I was like YES! Most companies sell you off to other mortgage companies. We were sold off three times before getting picked up by PennyMac. They’ve treated us well and asked to keep us. So we are happy to stay with them. Great communication and fair deals.
Better communication. Whenever i had a question the loan officer was not available, and the person on the phone was unable to answer my questions. The information told to us initial was different than what happened at closing.
Everything when way better than expected.
It was the best experience working with my loan officer Joshua cause he would always answer my email and calls every time I request any dots I had.
My loan processor Jason was great. He communicated with me clearly and I received a professional service. They offered what they have promised.
I was treated with dignity and respect through out the process. We got the job done. thanks
The process was very easy for a couple who work day jobs. We loved that things or questions could be discussed or addressed via email, and that forms could be submitted electronically. We never felt out of the loop.
Everyone involved did a great job thank you for helping us
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PENNYMAC has a 4.4 star rating with 6,782 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.