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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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We were contacted by another lender to lower our rate. It was a good deal so we decided to do it. A day later we receive a call from PennyMac, our current lender, asking if they could match the offer and keep us. I was like YES! Most companies sell you off to other mortgage companies. We were sold off three times before getting picked up by PennyMac. They’ve treated us well and asked to keep us. So we are happy to stay with them. Great communication and fair deals.
There was no communication and I had to call multiple times to figure out what was going on.
Quick turn around time from application to closing
My loan processor Jason was great. He communicated with me clearly and I received a professional service. They offered what they have promised.
I was treated with dignity and respect through out the process. We got the job done. thanks
The process was very easy for a couple who work day jobs. We loved that things or questions could be discussed or addressed via email, and that forms could be submitted electronically. We never felt out of the loop.
Everyone involved did a great job thank you for helping us
Follow up
The communication was excellent and walked me through what to expect in the entire process. I had a great great experience and felt not only comfortable but like the whole team was working for my best interests.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.