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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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Dennis Bragan J.'s profile image
Dennis Bragan J. 
5 years ago

Great experience. 

Christina P.'s profile image
Christina P. 
5 years ago

Very quick closing and process better than expected! 

David R.'s profile image
David R. 
5 years ago

we were kept in loop of information and did not wounder was going on very pleased with the process.  

Terrance W.'s profile image
Terrance W. 
5 years ago

The “nickel and dime” that were being applied to the loan—which were remote (but I’m sure we’re reabsorbed in the loan some how). 

Oladimeji K.'s profile image
Oladimeji K. 
5 years ago

Pia and Rosario were very efficient with replying calls, emails, and questions that we had. They did and excellent job. 

TYSON S.'s profile image
TYSON S. 
5 years ago

There was some confusion with the closing documents that were resolved quickly. Uploads just sat there I dont think anyone gets an alert that you have submitted documents. The loan status page has no status only a upload section Everything was relatively easy. I would use this service again. 

Carol Vollmer J.'s profile image
Carol Vollmer J. 
5 years ago

PennyMac has always been a good company to work with. The people are always kind and professional. I found the DocuSign website a little difficult at times, being unable to see if documents were actually received. 

DAVID B.'s profile image
DAVID B. 
5 years ago

Very quick and professional. It was so easy. The team I worked with was incredible. Will definitely recommend you to friend and family. Thank you. 

Jack R.'s profile image
Jack R. 
5 years ago

Did not keep sellers appraised of the process , as a result they lost trust in us as buyers 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.