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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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Aaron M.'s profile image
Aaron M. 
5 years ago

Process was really great and smooth. 

Leah M.'s profile image
Leah M. 
5 years ago

Great experience with great employees. Thanks for making things so easy. 

Janetta L.'s profile image
Janetta L. 
5 years ago

Kristin Gtiffin is what made out experience so good!!! Wr had a horrible time with the underwriting and all thr very unnecessary paperwork that they continued to ask for but Kristin was very patient and kept great communication between my realtor,my husband and myself which I truly appreciated. I will be honest if it weren't for Kristin I may have taken my loan somewhere else but do to her I decided to stay with Pennymac. 

PETER Z.'s profile image
PETER Z. 
5 years ago

Great company to work with. 

Tonya C.'s profile image
Tonya C. 
5 years ago

N/a 

Scott C.'s profile image
Scott C. 
5 years ago

Our VA Re-Fi surpassed our expectations. From the very first call, Patrick was responsive, knowledgeable, and collaborative. He helped us to make an informed decision. We appreciated his teaching style. We got a great rate, we closed in a month, and we are highly satisfied with our experience. We highly recommend Patrick and PennyMac to anyone. Thank you! 

Christopher L.'s profile image
Christopher L. 
5 years ago

They respond quick! The process finished about a month which was during Christmas holidays. 

DANIEL S.'s profile image
DANIEL S. 
5 years ago

At the start Mr. Franklin was very nice explained things etc. Then we got turned over to another person. From then on out we didn’t receive the updates as promised. 

Wayne B.'s profile image
Wayne B. 
5 years ago

Both the loan officer and loan processor provided me with outstanding service ... my refinance was seamless and the process was very efficient! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.