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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Julia and Elisabeth were responsive and helpful. The process was great! Very organized and dimple. Julia and Elisabeth were extremely professional, friendly and knowledgeable. Was in the process of almost closing with another lender when I talked to Julia. She was able to obtain terms mu h better than the other lender, so I went with PennyMac. Great experience that left me very satisfied.
Very fast and hassle free.
It was a pleasure dealing with your company and employings!!!
When I called in, Patrick was great answering all my questions and working through everything with me. However, there was a woman that was suppose to be contacting me and was not.
Everyone was very helpful and friendly.
Always someone to answer questions when I called and always very pleasant and professional. Several times a document was requested where the information was already given but all in all very nice company and people to work with! THANK YOU
Everyone I dealt with were professional at all times. My questions were answered promptly. The few things I had to submit for my refinance was able to be transmitted to them quickly. I had weekly check in’s and once I submitted what they requested I received a call that all was well. Thank you
It's been great experience with PennyMac
This was a rough closing. The loan application with Loan Officer was great. He had good communication. I never had a issue reaching him always had a prompt reply. However, once my loan went under contract, it was near impossible to contact my Loan Specialist. Her phone was usually forwarded to a call center, and many of my emails only saw an automated response. When I did work with her, I found her to be extremely pleasant knowledgeable, and it was a pleasure to work with her.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.