PENNYMAC

TYSON S. 

on Birdeye

6 years ago

There was some confusion with the closing documents that were resolved quickly. Uploads just sat there I dont think anyone gets an alert that you have submitted documents. The loan status page has no status only a upload section Everything was relatively easy. I would use this service again. 

Eric T. 

on Birdeye

6 years ago

Very fast and hassle free. 

LINDA K. 

on Birdeye

6 years ago

It was a pleasure dealing with your company and employings!!! 

Kari S. 

on Birdeye

6 years ago

When I called in, Patrick was great answering all my questions and working through everything with me. However, there was a woman that was suppose to be contacting me and was not. 

RICHARD C. 

on Birdeye

6 years ago

Everyone was very helpful and friendly. 

MICHAEL L. 

on Birdeye

6 years ago

Always someone to answer questions when I called and always very pleasant and professional. Several times a document was requested where the information was already given but all in all very nice company and people to work with! THANK YOU 

Alma H. 

on Birdeye

6 years ago

Everyone I dealt with were professional at all times. My questions were answered promptly. The few things I had to submit for my refinance was able to be transmitted to them quickly. I had weekly check in’s and once I submitted what they requested I received a call that all was well. Thank you 

Philip G. 

on Birdeye

6 years ago

Friendly, courteous, respectful, knowledgeable, understandable, patient. 

JASON L. 

on Birdeye

6 years ago

This was a rough closing. The loan application with Loan Officer was great. He had good communication. I never had a issue reaching him always had a prompt reply. However, once my loan went under contract, it was near impossible to contact my Loan Specialist. Her phone was usually forwarded to a call center, and many of my emails only saw an automated response. When I did work with her, I found her to be extremely pleasant knowledgeable, and it was a pleasure to work with her.