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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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Philip G.'s profile image
Philip G. 
5 years ago

Friendly, courteous, respectful, knowledgeable, understandable, patient. 

BRADLEY F.'s profile image
BRADLEY F. 
5 years ago

I had a great experience with Eric and the Pennymac team. Thank you for all the help and making this process as easy as possible for me. 

Carle Jackson S.'s profile image
Carle Jackson S. 
5 years ago

I was very pleased with all proceedings. All communications were handled courtesly and as stated. Could not have been easier. Many thanks to Jeff and the team. Carle B. Jackson 

MELANIE A.'s profile image
MELANIE A. 
5 years ago

Some of the paperwork is difficult to understand for people not in the business. The people I dealt with were great. 

Meredith B.'s profile image
Meredith B. 
5 years ago

Better communication 

Jacqueline D.'s profile image
Jacqueline D. 
5 years ago

There was no hiccups once Mr. C. Franklin and Mr. R. Candelaria got involved with my refinance. I enjoyed working with both of them and they made my loan experience smooth. If either of them had a question they didn't hesitate to give me a call. I'm very thankful and look forward to my future with PennyMac, thanks! 

KENNETH B.'s profile image
KENNETH B. 
5 years ago

Speaking with Patrick from the beginning was easy. He answered any and all my questions. It was a good experience. 

MUSSIE Z.'s profile image
MUSSIE Z. 
5 years ago

Very responsive and cooperatvie 

CHARLES B.'s profile image
CHARLES B. 
5 years ago

Emma Hamlin was especially pleasant and responsive throughout the loan process. The service was very professional 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.