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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went smoothly had no issues. My questions were answered quickly and I recommend Pennymac
Nothing was completed when we were told it would be. Getting a hold of someone for answers was impossible. We were consistently given false information.
I did not care for the fact that so much was done through e-mail. Closing was scheduled for one day and then it was canceled, and not clear way. When we did close payment was to be deposited to my account and it was unclear as to now long that would take. We were told we would receive one amount, and the actual amount was about $900 lower. But my request as to why the difference has not been answered. This process made me nervous on several occasions.
Affan Khwaja was able to refinance my family’s home mortgage at the rate we needed and close in the timeframe that helped us to stay in our home when our escrow spiked suddenly. Thank you to Mr. Khwaja for his competence and professionalism during a time of stress and financial worry. Thank you also to PennyMac Loan Services for being a quality company and one that was eager and willing to go above and beyond to keep us as customers.
Was a great experience ty
pleased with the experience
Everyone I worked with was friendly and knowledgeable, it was an easy process!
excellent and professional service recvd
Charles was really easy to work with and very knowledgeable. What I wasn't a fan of was if I had an concerns or questions I had to speak with any of the loan officers that I got when I called or emailed. I like working with one person and sticking with them. Must have missed the part that due to the volume of refi's at this time the closing would be almost two months.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.