PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
Select a rating
KATHY W.'s profile image
KATHY W. 
5 years ago

The web portal was so easy to use...was kept up to date with info every week by Lucy.... thought the process could have happened a couple of weeks sooner....but ok with this. Mix up receiving funds but Lucy handled it immediately when notified...Charles took my application and explained everything really well 

Ruth B.'s profile image
Ruth B. 
5 years ago

My old mortgage was with PennyMac. When I decided to sell my house & buy a new one I specifically told my realtor I HAD to go through PennyMac as their current service if my loan was great. Then I called and spoke with Abigail, she was awesome. She answered when I call and was always happy to answer any questions I had. Abigail made my new mortgage process painless!! I would also note that Rosario & my PennyMac team were great!! Thank you so very much!! 

Ronald & Rebecca M.'s profile image
Ronald & Rebecca M. 
5 years ago

The process was seamless. It was done in a systematic manner that made sense and kept the process going. The m.a.c. Team led by Eric was available when we called and provided a prompt response. There were no surprises and everyone on the team was knowledgeable, courteous and professional. Our thanks to each of them. This was the best loan procedure we have ever been a part of. 

Miguel M.'s profile image
Miguel M. 
5 years ago

I could have done the loan somewhere else,but the great customer service from penny Mac provided all the way around from start to closing was great that’s the reason I have PennyMac. 

JASON N.'s profile image
JASON N. 
5 years ago

I think PennyMac went above and beyond our expectations and got us into our dream home. I couldn't be happier! Thank you!! 

LYNN M.'s profile image
LYNN M. 
5 years ago

Our loan processor was clear, concise and knowledgeable! When dealing with the biggest purchase of your life, these key factors are imperative! Thanks again Mark! 

CHRISTINE P.'s profile image
CHRISTINE P. 
5 years ago

Great! 

GARY B.'s profile image
GARY B. 
5 years ago

Process was smooth & easy. 

David A.'s profile image
David A. 
5 years ago

Easy process and streamlined everything for a quick close. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.