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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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I’m a 4 time repeat customer.
I love the fact that the process was so quick and easy to understand. What I did not like is that it was hard to communicate with someone on the other side, I was given information by one loan officer only to find out they did something else in the loan process, and they had me working with several different people, wasn't really clear on who I was to communicate with.
The long journey a refinancing finally came to a close bringing closure I'm bringing desired results. Thank you so much Bruce you're so wonderful. God bless
Attentive and helpful in getting everything taken care of.
No complaints, everything went well.
Process was easy and well managed by Dominic and nick
The process started out wonderfully is matched my previous experience with PennyMac. However, after the initial application, I had a difficult time getting accurate information as we prepared to close. I got multiple closing disclosures that were inaccurate, was told my calls would be returned and they never were, and the notary showed up with inaccurate closing statements. I have no problem with things needing to be updated, but it seemed like no one could be bothered to get on the same page
A+ Service!
Clear expectations. Prompt response.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.