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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Very good communication. They always answered my questions and were pleasant to talk to. Very professional loan company. Thanks for an easy refinance!
Due to loan officer not being there the process basically had to start all over again which isn't my fault they do not communicate and process accurately. Also, it ended up me closing almost 2weeks later which I never had this problem with the loan officer I been using since day one. Almost every document they request from me was already sent and approved but they stated they don't have it. When your loan gets approved and then the loan officer leaves and they assign you another loan officer and they tell you your not approv... read more
5 stars. Penny Mac was great, both realtors were very impressed as was the closing agent.
Easy to get someone on phone and the same person worked with me through whole process
James Crowley was amazing! He was always there to answer all of our questions and responded promptly even on weekends all times of the day. We are so happy with James and the whole process was a great experience! I just want to say Thanks to James and the whole Penny Mac team. Sincerely, Juan Berrios
Awesome. Highly recommend
Gathering needed documents was tedious.
communication was great through the process. Only complaint is/was that employment verification happened a second time 1 day before closing with an urgent email---you must have your employer do this. It was able to happen...but I needed to specifically ask my boss to expedite and that is not a good thing to do for anyone
Thank you!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.