PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
Select a rating
Emir O.'s profile image
Emir O. 
on Birdeye

2 years ago

Due to loan officer not being there the process basically had to start all over again which isn't my fault they do not communicate and process accurately. Also, it ended up me closing almost 2weeks later which I never had this problem with the loan officer I been using since day one. Almost every document they request from me was already sent and approved but they stated they don't have it. When your loan gets approved and then the loan officer leaves and they assign you another loan officer and they tell you your not approv... read more

Wilfred S.'s profile image
Wilfred S. 
on Birdeye

2 years ago

5 stars. Penny Mac was great, both realtors were very impressed as was the closing agent. 

William M.'s profile image
William M. 
on Birdeye

2 years ago

Don’t force people to leave comments 

Steven D.'s profile image
Steven D. 
on Birdeye

2 years ago

I got the cash out I needed and within the expected timeframe. 

Jonathan F.'s profile image
Jonathan F. 
on Birdeye

2 years ago

Awesome. Highly recommend 

Billy C.'s profile image
Billy C. 
on Birdeye

2 years ago

👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻 

Jeff M.'s profile image
Jeff M. 
on Birdeye

2 years ago

communication was great through the process. Only complaint is/was that employment verification happened a second time 1 day before closing with an urgent email---you must have your employer do this. It was able to happen...but I needed to specifically ask my boss to expedite and that is not a good thing to do for anyone 

Arturo Guevara A.'s profile image
Arturo Guevara A. 
on Birdeye

2 years ago

Too many "Ups & Downs" , missed some communication . At the end process went fine but process and communication can be smoother 

MISTY M.'s profile image
MISTY M. 
on Birdeye

2 years ago

Sandrea and the Pennymac team did an amazing job in all phases of our refinance and made it very easy and convenient. I look forward to using Pennymac again in te future. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.