PENNYMAC

Emir O. 

on Birdeye

3 years ago

Due to loan officer not being there the process basically had to start all over again which isn't my fault they do not communicate and process accurately. Also, it ended up me closing almost 2weeks later which I never had this problem with the loan officer I been using since day one. Almost every document they request from me was already sent and approved but they stated they don't have it. When your loan gets approved and then the loan officer leaves and they assign you another loan officer and they tell you your not approv... read more

Wilfred S. 

on Birdeye

3 years ago

5 stars. Penny Mac was great, both realtors were very impressed as was the closing agent. 

William M. 

on Birdeye

3 years ago

Don’t force people to leave comments 

Steven D. 

on Birdeye

3 years ago

I got the cash out I needed and within the expected timeframe. 

Jonathan F. 

on Birdeye

3 years ago

Awesome. Highly recommend 

Billy C. 

on Birdeye

3 years ago

👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻 

Jeff M. 

on Birdeye

3 years ago

communication was great through the process. Only complaint is/was that employment verification happened a second time 1 day before closing with an urgent email---you must have your employer do this. It was able to happen...but I needed to specifically ask my boss to expedite and that is not a good thing to do for anyone 

Arturo Guevara A. 

on Birdeye

3 years ago

Too many "Ups & Downs" , missed some communication . At the end process went fine but process and communication can be smoother 

MISTY M. 

on Birdeye

3 years ago

Sandrea and the Pennymac team did an amazing job in all phases of our refinance and made it very easy and convenient. I look forward to using Pennymac again in te future.