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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsJames Crowley was amazing! He was always there to answer all of our questions and responded promptly even on weekends all times of the day. We are so happy with James and the whole process was a great experience! I just want to say Thanks to James and the whole Penny Mac team. Sincerely, Juan Berrios
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It was pretty easy to communicate and work together.
I got the cash out I needed and within the expected timeframe.
Sandra was awesome! Kept it professional yet fun and exciting. Hard to do when we have all been through the process a few times. Get a chance, ask for her!
Good communicator
She was not very concerned, would make statements that contradict herself, she said any of my emails she could did not received, even though other agent have, she was not helpful, my closing was successful by other agents and not her. However I am pleased with the company.
I get antsy when there are gaps in communication for this important of a transaction...so I call and ask a LOT of questions. Giovana answered every time I called her I think, and was able to answer my questions, and when she had to do additional research, she always called me back promptly- even if she was waiting on more information herself. That meant a lot to me and managing my anxiety!! Thanks again!
Claudia is a ultra sweet person in her communication approach. It is unusual to find a person to talk to like Claudia.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.