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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Leonard B.'s profile image
Leonard B. 
on Birdeye

2 years ago

most people don't apply for mortgages every day, so I am pleased with the way things went. Nobody made me feel stupid. Five stars! 

Hannah G.'s profile image
Hannah G. 
on Birdeye

2 years ago

Thanks for cleaning up this process! Great job! 

Joe Munoz J.'s profile image
Joe Munoz J. 
on Birdeye

2 years ago

The process was smooth and the team attended every step of the way. I website was easy to submit forms to which made the process even easier 

Walter T.'s profile image
Walter T. 
on Birdeye

2 years ago

very friendly; easy to reach; communicated expectations 

Alisha W.'s profile image
Alisha W. 
on Birdeye

2 years ago

I had the BEST experience with the PennyMac team - Layal, Tracy, and all of their team were thorough, positive, quick to respond/communicated clearly, and process my mortgage so that I could close by the sellers deadline!! I would highly recommend them!! Thank You -it was a pleasure working with you all; & I am thankful for all your hard work!! 

Joseph B.'s profile image
Joseph B. 
on Birdeye

2 years ago

Woo-hoo all great work! 

Anthony F.'s profile image
Anthony F. 
on Birdeye

2 years ago

First of all Shead asked me for the same documents multiple times , I didn’t receive answers in a timely manner & needed to go threw other employees to get them & I’ve been with PennyMac mortgage company with the mortgage I had from the house I sold & can’t understand why the information isn’t in my file already ! 

Michael P.'s profile image
Michael P. 
on Birdeye

2 years ago

Great job! 

James H.'s profile image
James H. 
on Birdeye

2 years ago

De’Loria was very responsive and in touch to check in throughout the process. There was a lack of communication between the closer and the attorneys; documents were requested a few times without response and on closing day there was a lapse in communication and laps in execution from the penny Mac team to execute the transfer. More up front communication between the closing team and the buyers attorney would have prevented the issues we encountered on closing day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.