This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Lack of communication between PennyMac Team Members. Example, I provided info to one Team member and another member requested the same data. I was told that a final appraisal inspection was not needed (2x) and come the final day, we had to race to get appraisers back down there to close.
Quick and easy
Easy, simple!
Great customer service.
Exceptional service, the process was timely. Would definitely recommend Penny Mac to my family and friends.
During the closing process, we had questions about documents, dates and others. We had to consistently email and call to get other agents to find the answers to our questions. No time frame was given to us once we had an offer accepted for the closing documentation. We did our best to get required/requested documents to PennyMac same day as requested. I did not feel the same when it came to Cindy. To the point where we even had our real-estate agent reach out to her a day or two before closing for the required documents. Eve... read more
I was constantly informed throughout the process. It was pretty quick process. It wanted to close sooner, but unfortunately time was not on my side.
Great experience. Know loan processor.
We had a great experience and we’re satisfied on the services rendered to us . It was a well done job by Krystal and teamwork and appreciate Krystal’s time and effort in returning my calls👍 Kudos to Krystal and team👏
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.