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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,126 reviews
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Patrick M.'s profile image
Patrick M. 
4 years ago

Justen Hunt was fantastic. So were the other PennyMac people we dealt with. But Justen was top-notch. We're very happy with his service. 

James S.'s profile image
James S. 
4 years ago

Janette and the Penny mac team made the refinancing process go so smoothly! 

NAM N.'s profile image
NAM N. 
4 years ago

Abdul and his team did a fantastic job with my refinance. I was on the verge of going with another lender but Abdul and his team reeled me back and gave me the confidence, quick response and attention I was hoping for. Been a customer since 2013 and Glad I was able to keep my loan with the same lender and take advantage of the record low interest rate of 2020. Thank you. 

WESLEY H.'s profile image
WESLEY H. 
4 years ago

Documents were requested multiple times, we received conflicting requests about the home assessment, the wrong insurer name and amount due was given to our title company, the process lasted way longer than we were told it would. 

Michael T.'s profile image
Michael T. 
4 years ago

X 

EDUARDO E.'s profile image
EDUARDO E. 
4 years ago

The excessive request of same documentation, the lack of attention answering inquiries were very frustrating Specially as an current customer with 2 properties mortgaged ild expect a Litle more 

SCOTT J.'s profile image
SCOTT J. 
4 years ago

Dear PennyMac, I had the pleasure of working with Ryan Morrison and the team at PannyMac. I called about an unrelated issue that was solved. Doing so I was forwarded to the refinance department that ended up saving me a lot of money. I appreciate how fast, accurate, simple, and professional everyone at PennyMac was to me. Thank You, Scott Johnson 

DEBRA J.'s profile image
DEBRA J. 
4 years ago

I'm so glad I contacted Penny Mac to discuss refinancing my home at a lower interest rate. The process was not stressful and the loan officer stayed in contact on a weekly basis, keeping me posted on all aspects of the refinance. Very professional and pleasant staff. 

Jay C.'s profile image
Jay C. 
4 years ago

Clear instructions, and timely closing even with a global pandemic. Great all around. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,126 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.