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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
From start to finish wonderful experience!!!!
Great communication from the PennyMac team. My emails were quickly followed up with a call and all my questions and concerns quickly addressed.
The portal seemed to be a bit difficult and not working properly. Documents were loaded in a timely manner, but towards the end of the process could not be found and had to be resubmitted. Also, there is an information gap between the human knowledge and what the portal was showing as far as progress goes. It seemed that the portal was a step ahead of where the actual process was in terms of moving through the various loan approval/processing steps.
Penny Mac has worked very closely with us and well communicated with us! We are 200% satisfied with Penny Mac’a smooth transaction/service
Great job
Having one person control the whole case and contacting the buyer. Instead of three different people calling me from the same place, all requiring the same documents. And also, don't give a close date if you don't know for sure if you can close. I'd rather be told the day of than be told three wrong dates. Its especially hard working nights and needing to sleep during the day.
Great.
N/A
Thanks to Brandon and Will for making this process very straightforward.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,125 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.