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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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GENARO R.'s profile image
GENARO R. 
on Birdeye

3 years ago

This was a good experience closed with good time frame off expantansy hope to do again soon 

Denys B.'s profile image
Denys B. 
on Birdeye

3 years ago

Overall great experience. Thank you for your help 

Louis G.'s profile image
Louis G. 
on Birdeye

3 years ago

My refinance couldn’t have gone smoother! Everyone I dealt with was extremely helpful and made sure my questions were answered. My emails, which were few due to everyone’s thorough information, were answered quickly! I have already recommended PennyMac to my family and friends. Their website and phone app are easy to navigate and make making mortgage payments extremely easy! 

RONALD F.'s profile image
RONALD F. 
on Birdeye

3 years ago

Pleasant overall experience 

Dana T.'s profile image
Dana T. 
on Birdeye

3 years ago

We used PennyMac because we already had a loan with them. I thought that would make it easier but it didn't. All information had to be resubmitted. Communication was not always clear as to what was needed and many email questions went back and forth. We closed a little late but not sure if that was PennyMac or the title company that delayed it. A lot of info required for a minimal loan request too! Overall, I gave a great rating because I know ratings matter to a company more than to me. 

AMBER F.'s profile image
AMBER F. 
on Birdeye

3 years ago

Whenever I had a question, it was promptly answered and the process was clearly communicated, all along the way. 

Kathleen W.'s profile image
Kathleen W. 
on Birdeye

3 years ago

Very smooth experience and Joya was a pleasure to work with!! 

Chad G.'s profile image
Chad G. 
on Birdeye

3 years ago

The processes for document collection and signing for refinancing were incredibly streamlined which made the endeavor stress free. 

Erik N.'s profile image
Erik N. 
on Birdeye

3 years ago

The prices was clear and understandable and my agent was thorough and accurate and communicated everything in a manner that made it easy to follow! Great experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.