This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This is my second go around with Penny Mac and I don't think I can ever used another lender. You have the best customer service and truly care for your clients. Keep up the excellent work.
Everyone I worked with, from the loan officer to the processor was awesome. Very knowledgeable, respectful, helpful and courteous.
The whole process went smooth.
Refinancing team provided frequent updates throughout the process; exceptional customer service and prompt feedback from start to finish. Made sure I was completely satisfied with closing documents/terms of agreement.
The process was quick and easy.
The loan closing was moved back several times. Nicolas was extremely patient and helpful, unfortunately there were some things that transpired that those in leadership were not transparent about.
Due to the high volume of loans because of the low interest rates, and the fact that I was shopping around for the best prices, I felt like at some point in time prior to me working with Nicholas there was a little miss communication on both myself and PennyMac but was quickly resolved. When I went to sign the final documents it was nice to have money comming back but I was miss quoted by $128 on my monthly payments. Not a huge deal, you get what you pay for. PennyMac is worth every penny.
I so enjoyed working with Brandon. He was always quick to answer any questions. He's an asset to your company. Thank you brandon
Gina was very helpful, she always returned my call and gave me all the information I needed.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,125 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.