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PENNYMAC

4.5

About this business

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,130 reviews
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Joshua H.'s profile image
Joshua H. 
5 years ago

Brian was extremely helpful and answered any and all questions I had. Everything was explained thoroughly and he made sure a understood Everything completely. 

Cathy M.'s profile image
Cathy M. 
5 years ago

Great service!!! 

David Ceraolo J.'s profile image
David Ceraolo J. 
5 years ago

The whole process went smooth. 

Carolyn P.'s profile image
Carolyn P. 
5 years ago

Refinancing team provided frequent updates throughout the process; exceptional customer service and prompt feedback from start to finish. Made sure I was completely satisfied with closing documents/terms of agreement. 

GREGORY STEPHERSON I.'s profile image
GREGORY STEPHERSON I. 
5 years ago

The loan closing was moved back several times. Nicolas was extremely patient and helpful, unfortunately there were some things that transpired that those in leadership were not transparent about. 

CHRISTIAN T.'s profile image
CHRISTIAN T. 
5 years ago

Due to the high volume of loans because of the low interest rates, and the fact that I was shopping around for the best prices, I felt like at some point in time prior to me working with Nicholas there was a little miss communication on both myself and PennyMac but was quickly resolved. When I went to sign the final documents it was nice to have money comming back but I was miss quoted by $128 on my monthly payments. Not a huge deal, you get what you pay for. PennyMac is worth every penny. 

MARIA G.'s profile image
MARIA G. 
5 years ago

I so enjoyed working with Brandon. He was always quick to answer any questions. He's an asset to your company. Thank you brandon 

Bryan D.'s profile image
Bryan D. 
5 years ago

Everything with Justen and Corey was great. Got a lot of questions Wednesday to Friday (closing Monday) and had to wait over two hours at the title company for wire transfer and approval to fund. When we sold our home in Wisconsin and closed on that Friday, the closing took less than 15 minutes total and we were out of the office. The guys I worked with are great but the end of the process really left a lot to be desired. 

ERIKA A.'s profile image
ERIKA A. 
5 years ago

Gina was very helpful, she always returned my call and gave me all the information I needed. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,130 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.