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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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Geoffrey Hichborn I.'s profile image
Geoffrey Hichborn I. 
on Birdeye

3 years ago

Penny Mac has worked very closely with us and well communicated with us! We are 200% satisfied with Penny Mac’a smooth transaction/service 

Annalee N.'s profile image
Annalee N. 
on Birdeye

3 years ago

Great job 

Jacob M.'s profile image
Jacob M. 
on Birdeye

3 years ago

Having one person control the whole case and contacting the buyer. Instead of three different people calling me from the same place, all requiring the same documents. And also, don't give a close date if you don't know for sure if you can close. I'd rather be told the day of than be told three wrong dates. Its especially hard working nights and needing to sleep during the day. 

ANTHONY D.'s profile image
ANTHONY D. 
on Birdeye

3 years ago

Great. 

Daniel B.'s profile image
Daniel B. 
on Birdeye

3 years ago

N/A 

CHARLES S.'s profile image
CHARLES S. 
on Birdeye

3 years ago

The process from start to finish was great. i was online looking at the interest rates for refinancing and answered the few questions and by 9:00 AM the next morning i received a call back. Within two hours i was signed and locked in at the interest rate,had all the documents submitted on the next day and that was it. received weekly updates throughout the rest of the process and closing was set up two weeks before the scheduled closing date. 

NORMAN F.'s profile image
NORMAN F. 
on Birdeye

3 years ago

At the beginning of the process I was asked for a documented that was eventually not needed. Throughout the process I was giving an approximate of the monthly payments and the closer we were Getting to closing, the numbers kept incremento c. I was not able to closed on the 31 of October because PennyMac was not able to secure a notary to visit me. 

Donald B.'s profile image
Donald B. 
on Birdeye

3 years ago

Thanks to Brandon and Will for making this process very straightforward. 

Vijaya V.'s profile image
Vijaya V. 
on Birdeye

3 years ago

Thanks for helping me in Morthgage Loan refinancing. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.