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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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JOSE O.'s profile image
JOSE O. 
on Birdeye

4 years ago

José 

PAOLO F.'s profile image
PAOLO F. 
on Birdeye

4 years ago

I think Covid just made it tougher. I had trouble getting info, I feel like the process took way too long too. Again, I can't blame anyone specific, I just think it was a product of the environment 

Tiffanie M.'s profile image
Tiffanie M. 
on Birdeye

4 years ago

My initial contact person was awesome! 

James T.'s profile image
James T. 
on Birdeye

4 years ago

MY WIFE AND I FEEL THAT THE PENNYMAC TEAM DID A GREAT JOB ( from the beginning to the end/ we must say job well done) The Taylor's 

Melidenise Q.'s profile image
Melidenise Q. 
on Birdeye

4 years ago

It was good experience 

Eliza O.'s profile image
Eliza O. 
on Birdeye

4 years ago

The whole experience was fabulous! I work 6 days a week and 12 hours a day. Never felt inconvenience. Maybe being tech savvy played a big role in that. That's the direction that the world is going. Thank you PennyMac! 

Kevin G.'s profile image
Kevin G. 
on Birdeye

4 years ago

James Muller and Gina Merritt were both excellent in explaining the process and making it streamlined and easy for me 

SUMMER J.'s profile image
SUMMER J. 
on Birdeye

4 years ago

It was a seamless process that required no appraisal (because I was a prior client of Penny Mac who was refinancing an existing Penny Mac loan). It happened exactly as expected: they matched a prior quote from another lender, and then were even able to beat that quote with closing costs, etc. 

DANIEL C.'s profile image
DANIEL C. 
on Birdeye

4 years ago

Friendly, Professional Service. Even through COVID, PennyMac was able to address all of our concerns and stay in touch through phone and emails. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.