PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
Select a rating
Douglas B.'s profile image
Douglas B. 
4 years ago

The process was very easy to understand and complete. I did not experience any problems and the time frame was as expected. 

Catherine B.'s profile image
Catherine B. 
4 years ago

There were issues getting the condo docs from my HOA, which delayed my loan significantly. My HOA said they never received payment for the docs for months. Also, my final closing docs were inaccurate and included Property Tax and Insurance, and should not have 

NEGUSE G.'s profile image
NEGUSE G. 
4 years ago

Great customer service from the PennyMac team! Thank you! 

JOSE O.'s profile image
JOSE O. 
4 years ago

José 

PAOLO F.'s profile image
PAOLO F. 
4 years ago

I think Covid just made it tougher. I had trouble getting info, I feel like the process took way too long too. Again, I can't blame anyone specific, I just think it was a product of the environment 

Tiffanie M.'s profile image
Tiffanie M. 
4 years ago

My initial contact person was awesome! 

James T.'s profile image
James T. 
4 years ago

MY WIFE AND I FEEL THAT THE PENNYMAC TEAM DID A GREAT JOB ( from the beginning to the end/ we must say job well done) The Taylor's 

Melidenise Q.'s profile image
Melidenise Q. 
4 years ago

It was good experience 

Eliza O.'s profile image
Eliza O. 
4 years ago

The whole experience was fabulous! I work 6 days a week and 12 hours a day. Never felt inconvenience. Maybe being tech savvy played a big role in that. That's the direction that the world is going. Thank you PennyMac! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.