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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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Joshua P.'s profile image
Joshua P. 
on Birdeye

4 years ago

Awesome experience the whole way through. We are thankful to PennyMac. 

Andrew G.'s profile image
Andrew G. 
on Birdeye

4 years ago

I give 4 stars out of 5 stars. Everything went pretty well,, fairly smooth,, thank you ! 

Julie B.'s profile image
Julie B. 
on Birdeye

4 years ago

This was a quick and easy process. The communication from Gina was very prompt and detailed. I appreciate everything. 

MICHAEL S.'s profile image
MICHAEL S. 
on Birdeye

4 years ago

All that was required was simple to provide and Gina checked in often to let us know the process was moving along so we always had peace of mind. Even our team working from home were efficient. I have been through many refinances over the years and this was the easiest refinance i've done. Thank you MAC Team. Michael & Christy Smith 

RICHARD O.'s profile image
RICHARD O. 
on Birdeye

4 years ago

Very easy since I'm an existing customer. 

TIFFANY G.'s profile image
TIFFANY G. 
on Birdeye

4 years ago

communication was really slow and hard to reach anyone to give me updates. Started with my loan officer and trickled down. I was disappointed in that. 

Tonie S.'s profile image
Tonie S. 
on Birdeye

4 years ago

Too many people where involved. When Gina started was better, but still needed more and faster communication. 

Erwin S.'s profile image
Erwin S. 
on Birdeye

4 years ago

My refinance process went smooth, so my wife and I were very pleased. I would recommend it to my friends and family. 

ANDREA W.'s profile image
ANDREA W. 
on Birdeye

4 years ago

Gina is amazing and the ONLY reason why I continued the process with PM 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.