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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was easy and an overall great experience
Jesika was on Mountain time and the rest of us were in EST zone. This created a delay in accomplishing tasks every single day. This extremely effected our closing date and closing out last minute requirements. Requirements that should not have been last minute to begin with. The delay in closing cost me over $3,000 in hotel, rental car, and Uhaul charges for an additional 9 days over the original closing date.
1) Need major improvement on communications between loan officer and processing department. 2) Processing staffs are very green. Need lots of training.
There was a breakdown in communication towards the end. Made closing very stressful.
She is great
Communication
Although there were a couple bumps in the road, everything was worked out to my satisfaction and overall it was a very good experience and a quick close.
They were very profesional and helpful.
Needed better communication with the loan processor.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,125 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.