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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,116 reviews
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Jeffrey M.'s profile image
Jeffrey M. 
on Birdeye

2 years ago

Who is Daymien? I never spoke with this person. I went to great lengths to be refunded for an appraisal that never happened, got documents for someone who lives in California and spent copious amounts of time dealing with this. Was the interest rate good? Yes. Was anything else good? No 

Gerald M.'s profile image
Gerald M. 
on Birdeye

2 years ago

Responsive. 

Paul W.'s profile image
Paul W. 
on Birdeye

2 years ago

Overall it was good 

Laura G.'s profile image
Laura G. 
on Birdeye

2 years ago

Better communication particularly around the closing process. 

STEPHANIE G.'s profile image
STEPHANIE G. 
on Birdeye

2 years ago

Great service! 

Clyde H.'s profile image
Clyde H. 
on Birdeye

2 years ago

PennyMac Loan is great to deal with. There was a lead person all along the way. You may talk to many different people to get questions answered, or to check on things but they were always up to speed where you were. If you were in need of the lead person they would get them to call you back. Great experience! 

John S.'s profile image
John S. 
on Birdeye

2 years ago

A quicker close. It took 5 months. Had it not been for the $500 appraisal I wouu you lad have gone to another company but didn’t want to pay it again. Make sure all employees are on same page. Got different answers from different people about same question. 

Christopher C.'s profile image
Christopher C. 
on Birdeye

2 years ago

I missed the closing date due by one day. 

Aaron P.'s profile image
Aaron P. 
on Birdeye

2 years ago

I don’t know 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,116 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.