PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
Select a rating
Richard K.'s profile image
Richard K. 
3 years ago

No problems 

Earl T.'s profile image
Earl T. 
3 years ago

PennyMac did an awesome job with my refinance process. No hang-ups, Process was short and sweet. PennyMac started out as my Plan-B, but quickly became my Plan-A, and very competitive rates. Super Big Thanks to PennyMac staff, I recommend them highly. 

Donald Williams I.'s profile image
Donald Williams I. 
3 years ago

Great team to work with. They answered all my questions and helped me navigate the loan process. 

Pamela L.'s profile image
Pamela L. 
3 years ago

Penny MAC team members were excellent through communication either via emails or phone calls. We constantly received emails updating us on our loan process. We were never in the dark. 

ABRAHAM DELA P.'s profile image
ABRAHAM DELA P. 
3 years ago

Ensure client receive timely community of changes and requirements. Ensure all members of mac team are fully knowledge and aware of client information, issues, requests and updates. Client should not have to investigate and find the answers on their own or have to constantly reach out to the mac team/poc on the discrepancies and what is going on with their application. Team requires training. 

Eduardo S.'s profile image
Eduardo S. 
3 years ago

Everything went well but the process did take longer than I was told. 

Ryan E.'s profile image
Ryan E. 
3 years ago

n/a n/a n/a n/a 

Harold Keith J.'s profile image
Harold Keith J. 
3 years ago

Amanda's follow up info and Calls 

HILLARY M.'s profile image
HILLARY M. 
3 years ago

Shay was so friendly and offset worries by her clear explanations and pleasant manner. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.