PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,116 reviews
Select a rating
MICHAH F.'s profile image
MICHAH F. 
on Birdeye

2 years ago

Thank you for making this process smooth and stress free 

NICHOLAS M.'s profile image
NICHOLAS M. 
on Birdeye

2 years ago

Jazmin was very communicative and extremely helpful during the entire process! 

Christopher S.'s profile image
Christopher S. 
on Birdeye

2 years ago

Great experience with my refinance, Charles and the rest of the team made everything easy and answered all my questions promptly. 

Kelsey G.'s profile image
Kelsey G. 
on Birdeye

2 years ago

I had emailed follow up questions in response to the final document requests and concerns I had regarding the points on the new loan and the adjusted APR and never got a reply. However after crunching the numbers on my end comparing my old loan to the refinance I found the higher upfront cost was offset by the long term savings. 

Matthew W.'s profile image
Matthew W. 
on Birdeye

2 years ago

Jazim took the time to anwser all my questions. She all So looked very hard to find us the best rate and refi plan. I would use her again in a heartbeat. 

JOSEPH B.'s profile image
JOSEPH B. 
on Birdeye

2 years ago

We had a great experience when we refinanced our house. They specified what paperwork was needed and we got it all done in a timely manner. 

Pamela L.'s profile image
Pamela L. 
on Birdeye

2 years ago

Penny MAC team members were excellent through communication either via emails or phone calls. We constantly received emails updating us on our loan process. We were never in the dark. 

Eduardo S.'s profile image
Eduardo S. 
on Birdeye

2 years ago

Everything went well but the process did take longer than I was told. 

HILLARY M.'s profile image
HILLARY M. 
on Birdeye

2 years ago

Shay was so friendly and offset worries by her clear explanations and pleasant manner. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,116 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.