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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
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William H.'s profile image
William H. 
3 years ago

Josie made the entire process a breeze. She went above and beyond to help out. Highest recommendations! 

Steve B.'s profile image
Steve B. 
3 years ago

how soon can I get IRRRL? 

Brian L.'s profile image
Brian L. 
3 years ago

Closed on time 

Michael W.'s profile image
Michael W. 
3 years ago

Professional, friendly, very helpful from beginning to the end! 

Adam P.'s profile image
Adam P. 
3 years ago

Deymian was not great with communicating needs. There were times I would call and leave a message and not receive a return call or if I did it would be days later. There were many times throughout the process that I would call the Pennymac number just to talk to someone else who would actually take care of answering questions that I could not get Deymian to answer. I was happy with the rate and loan, just not pleased with the service from Deymian. Very nice guy and pleasant to talk to. 

Charles C.'s profile image
Charles C. 
3 years ago

Good information, quick service and friendly people the best of customer service.I felt heard and appreciated. 

Oatfield Whitney I.'s profile image
Oatfield Whitney I. 
3 years ago

I thought Deymian did great. Very truthful and did what he said pennymac could do. I am happy I am with you all 

Lawrence P.'s profile image
Lawrence P. 
3 years ago

Everything went smoothly. 

Cynthia M.'s profile image
Cynthia M. 
3 years ago

Jesika went above and beyond to make sure our out of state remote closing went on time!! She gave me her cell phone number and was available, even when it wasn’t business hours. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.