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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Better than expected experience after hearing horror stories from friends and family with other lenders. Would definitely use PennyMac again not just for the enjoyable experience but the outstanding rates!
My experience was great due to the excellent customer service provided by Deymian Scott.
For the most part is went very smooth.
Talking to a person and not talking to a computer or voiced generated call that’s what made it great we’ve been in the situation were in over two years all businesses need to adapt put their employees were there needed and not cheap it out if everybody’s on the phone it put more people answering the phone it is very frustrating and unacceptable not to answer the phone I’m old-school pencil and paper I can get all the information you want copied mail it and you would receive it quicker than myself for most of the world can do
1. Provide accurate closing docs. 2. Close on date promised
I guessed someone forgot about when was the best time to call and make a note. Got many calls while I was at work during my lectures. Then, when I tried calling back I kept getting agents confused or asking for repeated doc requests.
Jazmin was always clear concise and cheerful.
Very quick and easy. Yes, a refi that was quick and easy.
Jessica was very helpful and very prompt on answering any questions we had during the loan process
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,115 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.