PENNYMAC

Mark P. 

on Birdeye

3 years ago

Everything went great and the best deal 

Joanna S. 

on Birdeye

3 years ago

Great service, thank you so much for all the help. 

Ivan G. 

on Birdeye

3 years ago

Better than expected experience after hearing horror stories from friends and family with other lenders. Would definitely use PennyMac again not just for the enjoyable experience but the outstanding rates! 

Jon B. 

on Birdeye

3 years ago

All of our questions were answered quickly and accurately and we were kept informed all along the way! Thank you Amanda! 

Karen H. 

on Birdeye

3 years ago

My experience was great due to the excellent customer service provided by Deymian Scott. 

Gary P. 

on Birdeye

3 years ago

For the most part is went very smooth. 

Michael L. 

on Birdeye

3 years ago

Talking to a person and not talking to a computer or voiced generated call that’s what made it great we’ve been in the situation were in over two years all businesses need to adapt put their employees were there needed and not cheap it out if everybody’s on the phone it put more people answering the phone it is very frustrating and unacceptable not to answer the phone I’m old-school pencil and paper I can get all the information you want copied mail it and you would receive it quicker than myself for most of the world can do 

Donald H. 

on Birdeye

3 years ago

1. Provide accurate closing docs. 2. Close on date promised 

Marco Garnica S. 

on Birdeye

3 years ago

I guessed someone forgot about when was the best time to call and make a note. Got many calls while I was at work during my lectures. Then, when I tried calling back I kept getting agents confused or asking for repeated doc requests.