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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
10. Pennymac was very easy to work with.
It was a fast and painless process - much smoother than anticipated.
Jesika and other staff were great to work with. Only issue was we couldn’t close sooner. Some information was not communicated till late in the process which caused us to close later than wanted but all is good!
I don’t really think it was Amanda per we that made my experience so miserable. It was mostly Gavin McPoil. But I didn’t get a survey email for him. The last 3 weeks of my experience were one king nightmare of trying to get in touch with anyone who’s would give me some accurate information. Many lies were told, many phone calls were left unreturned. Again. Amanda didn’t do anything directly to make this more difficult. But she also didn’t reach out to make any of it better.
I thought it went pretty smooth and fast
Second time we’ve used Pennymac for our home loans.
Process was clear
Better communication throughout the process. Closing documents sent via application system and what was sent to title company didn't match. Extra money added onto loan without my request. And Pennymac couldn't figure out where that extra money came from. I stayed with PennyMac because you were my current mortgage company. And because of that you were supposed to use my current escrow account for new loan. And that didn't happen.
Pretty quick process. People were helpful in explaining a complex process. 4.5/5 stars
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,115 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.