PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,130 reviews
Select a rating
ROBERT Woodall J.'s profile image
ROBERT Woodall J. 
4 years ago

YOU GUYS ARE UNORGANIZED. I HAVE BEE IN BUSINESS 47 YRS AND YOU MADE IT SO DIFFICULT. IT WAS HORRENDOUS 

Marco Garnica S.'s profile image
Marco Garnica S. 
4 years ago

I guessed someone forgot about when was the best time to call and make a note. Got many calls while I was at work during my lectures. Then, when I tried calling back I kept getting agents confused or asking for repeated doc requests. 

Christa W.'s profile image
Christa W. 
4 years ago

Josie was fantastic! I was however at times quite frustrated with the PM process and with not having individual contact, but just a general phone number for my loan and my processing officer. It lead to much confusion at times that was no fault of the individuals helping me, but the PM process. I strongly recommend that this be changes, I would like to be able to talk directly with "my" person or be able to leave them messages rather than needing to talk with other individuals all the time. This is also the reason I would no... read more

Allein V.'s profile image
Allein V. 
4 years ago

Process everything so quickly glad I've stayed with you guys 

Santos Mejia V.'s profile image
Santos Mejia V. 
4 years ago

everything went very well from the beginning to the end of the process. 

ROBERT G.'s profile image
ROBERT G. 
4 years ago

Competent people all along the way. Easy to upload documents. 

Layne H.'s profile image
Layne H. 
4 years ago

!!!!!!!!!!!! 

Lawrence K.'s profile image
Lawrence K. 
4 years ago

some issues came up but all in all it was very good thank you 

Logan M.'s profile image
Logan M. 
4 years ago

Jessica was very helpful and very prompt on answering any questions we had during the loan process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,130 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.