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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,126 reviews
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ROBERT Woodall J.'s profile image
ROBERT Woodall J. 
3 years ago

YOU GUYS ARE UNORGANIZED. I HAVE BEE IN BUSINESS 47 YRS AND YOU MADE IT SO DIFFICULT. IT WAS HORRENDOUS 

Danielle L.'s profile image
Danielle L. 
3 years ago

Less confusion among the Pennymac people and better communication to the borrower 

Bradley L.'s profile image
Bradley L. 
3 years ago

Class act customer service 

Geoffrey G.'s profile image
Geoffrey G. 
3 years ago

Lori was an absolute pleasure to work with. I would highly recommend PENNYMAC for home loan service. They were thorough and on top of everything through the entire process. I would use them again. 

Hollis S.'s profile image
Hollis S. 
3 years ago

Jazmin was always clear concise and cheerful. 

Timothy K.'s profile image
Timothy K. 
3 years ago

Very quick and easy. Yes, a refi that was quick and easy. 

Charice B.'s profile image
Charice B. 
3 years ago

Very smooth, quick process. Deymain and all others that I spoke with were very professional. 

Logan M.'s profile image
Logan M. 
3 years ago

Jessica was very helpful and very prompt on answering any questions we had during the loan process 

Rina A.'s profile image
Rina A. 
3 years ago

In communicating with Sharyl on the phone, I felt she was very demeaning- especially when speaking about cash gifts received. She did not review documents that were sent to her, and often requested documents that were already in her possession. She often spoke with me and my husband in ways where we were meant to feel like a bother rather than customers paying thousands of dollars for a service. Had we not already been so deep into our closing process, we would have definitely gone with another loan company because of how po... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,126 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.