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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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NICOLE G.'s profile image
NICOLE G. 
on Birdeye

2 years ago

PennyMac did a wonderful job helping me close on my home during my divorce. The Mac team was helpful and prompt with their communication, and the loan officers I worked with were knowledgeable and genuinely wanted me to get my home refinanced into my individual name. I already recommended their services to my Mother who closed on her home recently! Overall, I’m really satisfied with PennyMac. 

TABITHA B.'s profile image
TABITHA B. 
on Birdeye

2 years ago

I appreciate Sara for the follow up. My only complaint was with the original Title company. However, Signature Title stepped in and completed the process. 

Lewis H.'s profile image
Lewis H. 
on Birdeye

2 years ago

Everything went as planned and everyone was very helpful and quick with getting everything done. Thank you for always helping us. 

Marlo C.'s profile image
Marlo C. 
on Birdeye

2 years ago

Sara was easy and pleasant to work with. She was available whenever I had questions and clearly explained the answers. Only thing I would recommend is to tell me more about what is required at closing and how long it would take. I luckily had 2 forms of ID and a copier available at the closing at my house so I was able to adapt. 

Julie B.'s profile image
Julie B. 
on Birdeye

2 years ago

All good. Just don’t know how I am receiving the money I am getting 

Richard L.'s profile image
Richard L. 
on Birdeye

2 years ago

It started in Oct and didn’t finish until January. Many documents went missing. The address on the documents was incorrect even after I was assured they were corrected. Signing of documents was so messed up, it took 4 times. 

Carl T.'s profile image
Carl T. 
on Birdeye

2 years ago

Well done thanks 

Dianne B.'s profile image
Dianne B. 
on Birdeye

2 years ago

My closing documents were incorrect and all wrong. I was sick with COVID and had to call y'all myself to get things straight. Not cool. 

Tiffany S.'s profile image
Tiffany S. 
on Birdeye

2 years ago

She went above and beyond. Very understanding of our situation and did everything she could to make it better. I am so thankful of her! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.