PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
Select a rating
Sean B.'s profile image
Sean B. 
on Birdeye

2 years ago

I definitely would like to thank my loan officer Eric Farnell for sticking with me to the end and not giving up during the entire process, especially during the time I felt like giving up myself. 

Rodney S.'s profile image
Rodney S. 
on Birdeye

2 years ago

communicate and answer calls in a timely manner. 

Donald D.'s profile image
Donald D. 
on Birdeye

2 years ago

Never had to wait for an answer, very clear process 

Nausherwan A.'s profile image
Nausherwan A. 
on Birdeye

2 years ago

Great experience working wirh Max. Everything was clear and documented properly 

JESUS E.'s profile image
JESUS E. 
on Birdeye

2 years ago

Great experience good communication with the paperwork. 

Steven C.'s profile image
Steven C. 
on Birdeye

2 years ago

Simple refinancing experience! 

Debora W.'s profile image
Debora W. 
on Birdeye

2 years ago

My loan process was great because every loan Rep. I worked with was very professional and processed all my paperwork that was requested in a timely manner. I had only (1) hick up concerning my closing cost mis-communication, but it was immediately resolved and the closing process went smoothly thereafter. 

Tiffany B.'s profile image
Tiffany B. 
on Birdeye

2 years ago

Everything was fine, but I was a little shocked that my closing costs were so high. I wish it had been communicated before closing that the closing costs were going to be about a third money I was receiving. Had I had known this, I'm not sure if I would have continued the process. I keep going through my emails to see where I could have found this information, but I've been unsuccessful. I'm placing no blame, but again, I didn't realize the costs would be so high, especially since I didn't switch lending companies. 

Danielle B.'s profile image
Danielle B. 
on Birdeye

2 years ago

All credit cards were not paid off like promised. Communication was horrible. I had to call multiple times to make sure things were getting done to get the process moving 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.