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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
overall great experience
Hi, closing was rescheduled 3 times due to errors on PennnyMac end. 1st time Rate was incorrect on documents at closing. Unable to resend as very difficult to reach loan officer to correct. 2nd time I nor notary received the documents after closing was scheduled. No information loan officer did not respond in time for appt. After multiple calls and corrections. Insisted to view documents before closing #3. Then 3rd time all confirmed. Unacceptable for me to lose 2 days of work due to these errors. One time error can ... read more
This is my second home loan with PennyMac and I am totally satisfied with the whole process. Everyone I worked with answered my emails, phone calls, questions and concerns in a timely manner and in broke it down that made the decision to switch my loan over to PennyMac a pleasurable experience.
I was referred by a friend and it went exactly how they described. Everything was very simple.
Took 4 months. Mortgage went up more than first estimated and loan amount over 1000 less
If there was one person that I communicated with. Half the time I didn't know who I was supposed to send what to. As the sole person listed on the loan I was informed that I was having a scheduled appointment with a mobile notary on a Saturday morning, when nobody had even talked to the title agency who doesn't provide mobile notary on Saturdays. So everything seemed way unorganized, and confusing. The communication was lacking outside of the initial contact with Michelle.
Good experience
Better communication.. My work phone was used to contact me and i told them a few times to call me on my cell number but they continued to use my work phone even after letting them know.
My questions were always answered promptly and were always explained so I could understand fully. The process was smooth and would definitely recommend to friends and family.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,880 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.