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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I would have liked the “estimated” closing date to have been closer to the actual date. These two dates were two months apart.
Walter Slater and the PennyMac team did a great job working with me, answered all of my questions and met all of my expectations.
Fast response times.
Icenia did a good job. I feel that Nick was very hard to get in touch with once I was in the process to see if I was able to adjust the rate to a better rate. All is all it as a fine experience.
Everything went okay overall.
It was prostrating that I reply right away with email but still keep on getting the same request. And I think that’s why it took my refinance too long. I hope this is just because of the covid. Norma was fast in addressing everything. I hope the email goes to the right person and not the generic one.
The entire process was smooth from beginning to end. We have been pleased with the customer service received.
Our experience with refinancing our home with PennyMac was great. Communication and paperwork was completed in a timely manner and to our expectations. Thank you PennyMac.
I think overall I was a little upset because Pennymac posted something on my credit report about me not paying my mortgage when I was told not to so now it’s on my credit report that I haven’t paid my mortgage in two months which I was told not to pay
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.