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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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JONATHON V.'s profile image
JONATHON V. 
6 years ago

I would have liked the “estimated” closing date to have been closer to the actual date. These two dates were two months apart. 

Nicola D.'s profile image
Nicola D. 
6 years ago

Walter Slater and the PennyMac team did a great job working with me, answered all of my questions and met all of my expectations. 

Jordan B.'s profile image
Jordan B. 
6 years ago

Fast response times. 

JOHN M.'s profile image
JOHN M. 
6 years ago

Icenia did a good job. I feel that Nick was very hard to get in touch with once I was in the process to see if I was able to adjust the rate to a better rate. All is all it as a fine experience. 

David Palomino T.'s profile image
David Palomino T. 
6 years ago

Everything went okay overall. 

Liezl C.'s profile image
Liezl C. 
6 years ago

It was prostrating that I reply right away with email but still keep on getting the same request. And I think that’s why it took my refinance too long. I hope this is just because of the covid. Norma was fast in addressing everything. I hope the email goes to the right person and not the generic one. 

DONALD M.'s profile image
DONALD M. 
6 years ago

The entire process was smooth from beginning to end. We have been pleased with the customer service received. 

Gloria H.'s profile image
Gloria H. 
6 years ago

Our experience with refinancing our home with PennyMac was great. Communication and paperwork was completed in a timely manner and to our expectations. Thank you PennyMac. 

Alfred Gardner I.'s profile image
Alfred Gardner I. 
6 years ago

I think overall I was a little upset because Pennymac posted something on my credit report about me not paying my mortgage when I was told not to so now it’s on my credit report that I haven’t paid my mortgage in two months which I was told not to pay 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.