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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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William S.'s profile image
William S. 
6 years ago

The only complaint I have is that it took me several times of contacting Pennymac to get the refinance process started. I was just wanting to discuss the options with someone and no one ever called me back. I eventually just started the process online and immediately received a call. I eventually received calls back from my initial inquiries, but we where several weeks into the refinance process by that point. other than that, it has been an easy and smooth experience. 

BRITTNEY B.'s profile image
BRITTNEY B. 
6 years ago

Na 

Linda M.'s profile image
Linda M. 
6 years ago

My refi was easy and quick! 

FRANK M.'s profile image
FRANK M. 
6 years ago

Extremely easy process! Everything went extremely well! PennyMac answered all questions quickly and we closed well ahead of schedule! Thank you! 

JERONIMO M.'s profile image
JERONIMO M. 
6 years ago

My Refinance process with PennyMac was excellent!!! Thank you all that worked on my new loan. 

MELANIE F.'s profile image
MELANIE F. 
6 years ago

With all that coincided during the exact time I began my paperwork for refinancing my loan, I wasn't quite sure how things would go. I'm please to say that those charged with seeing my loan through from my first inquiry down to the closing was, simply seamless and there wasn't one problem which is helpful for me as I'm almost always inundated with other prioritites...so thank you all for dare, I say babysitting me through the process :) 

Jacqueline H.'s profile image
Jacqueline H. 
6 years ago

From the start of this process, I was impressed with the professionalism of Hesham Samaan, Erica Sanchez and each person with whom I communicated on the MAC TEAM. This was impressive and confirmed my expectations for individuals working in this phase of business. Since I eliminated a company because I felt disrespected and insulted, it was a pleasure to deal with people who had expertise, patience, and clarity for consumers. Thank you for the service provided. Keep up the superior work. 

Kate D.'s profile image
Kate D. 
6 years ago

This Pennymac Team, headed by my Loan Officer Jimmy Kim, is simply as good as it gets. They are all first rate professionals, highly knowlegeable, and they really work hard to make the process as stress free as possible. I refinanced two times with the same team within the past two years. I recommend Jimmy Kim and his team including Clinton Martin to absolutely everyone. I refinanced twice previously over the past decade or so, and no one does the job as well as these people do. -- Kate Decker 

Mary M.'s profile image
Mary M. 
6 years ago

Nekita was awesome! She saved the day! Whenever I was unsure about the status, the documents or any part of the loan, she was there. She went above and beyond. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.