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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Edward H.'s profile image
Edward H. 
on Birdeye

4 years ago

From the beginning to the end of the process everyone was professional and helpful. I couldn’t of asked for a better experience. Thank you to the Mac Team!! 

STEVEN D.'s profile image
STEVEN D. 
on Birdeye

4 years ago

Dealing with Cherie’ Payton was a very pleasant experience. She was very helpful and responsive when I had a question. She did an awesome job and I appreciate her assistance. I was disappointed in how difficult it was to get ahold of Will my loan officer after we got the loan process started. Some questions o had could only be answered by him as well as I wasn’t informed before hand that once it started I would be basically dealing with everyone but the loan officer. 

ISAIAS E.'s profile image
ISAIAS E. 
on Birdeye

4 years ago

Keeping the clients informed step by step with the procedure. 

CHRISTOPHER E.'s profile image
CHRISTOPHER E. 
on Birdeye

4 years ago

The whole process was great. 

CALVIN P.'s profile image
CALVIN P. 
on Birdeye

4 years ago

Everyone we spoke with from beginning to end were attentive, pleasant and professional. 

David E.'s profile image
David E. 
on Birdeye

4 years ago

The Loan Officer took 3 weeks to answer simple questions. 

Theresa C.'s profile image
Theresa C. 
on Birdeye

4 years ago

Great customer service 

TAJUDDIN AL H.'s profile image
TAJUDDIN AL H. 
on Birdeye

4 years ago

It was clear process. The response back from PennyMac was prompt whenever I had a question 

JULIANNE J.'s profile image
JULIANNE J. 
on Birdeye

4 years ago

Awesome from start to finish. Everything was clearly communicated and I had a prompt in time closing. Thank you! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.