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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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PHIL S.'s profile image
PHIL S. 
6 years ago

Everyone was pleasant to talk to. The emails and calls for every step kept me up to date with what was needed from me. This was a very smooth process 

SANTOS GONZALES J.'s profile image
SANTOS GONZALES J. 
6 years ago

Due to the corona virus I assume I did not have the conversations I needed to have! At the end of the day I am great full for Pennymac and the staff I worked with were good! I am old and have to talk slow ! 

Keith C.'s profile image
Keith C. 
6 years ago

Friendly, fast and efficient. Thanks! 

LAURA T.'s profile image
LAURA T. 
6 years ago

The overall refinance process was great . Other than requesting information that was already provided more than once everything was great! 

DEBORAH M.'s profile image
DEBORAH M. 
6 years ago

My experience with PennyMac was exceptional. Brent Kapaun was the best. He made everything seem so understandably easy. I felt comfortable and would defiantly and always use PennyMac for any of my home needs. Everyone was friendly and very caring. Kudos to Brent for making me feel like part of the PennyMac family. A family you would actually want to be a part of. :) Thank you!!! 

Anthony T.'s profile image
Anthony T. 
6 years ago

Quick and easy!! 

Sandra F.'s profile image
Sandra F. 
6 years ago

Both Marlon Bivens and Jason Hord were wonderful! Marlon took so much time with me explaining the refinancing options and looking at different options for me. He really took the time to make sure I understood everything. Jason answered my questions quick and kindly. They were both great to work with! 

ANGELA G.'s profile image
ANGELA G. 
6 years ago

Ease of process and friendly professionals 

MATTHEW H.'s profile image
MATTHEW H. 
6 years ago

Clinton and Jami did a wonderful job communicating and setting expectations! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.